Skip to main content

BrandSupportConfigurationPayload

Input to update a brand support configuration

type BrandSupportConfigurationPayload {
  address: PhysicalAddress
  chatSupportEnabled: Boolean
  helpDeskLink: String
  loginLink: URLString
  privacyPolicyLink: URLString
  senderEmail: EmailDomains
  supportEmail: EmailAddress
  supportHours: String
  supportPhone: PhoneNumberStrict
  tier1SupportEnabled: Boolean
}

Fields​

BrandSupportConfigurationPayload.address ● PhysicalAddress object​

Field to store the brand's address

BrandSupportConfigurationPayload.chatSupportEnabled ● Boolean scalar​

If true, First Dollar's chat support is enabled within the app. Otherwise, chat support is turned off. The chat support feature allows users to open chat dialogues with our CS team while using the app.

BrandSupportConfigurationPayload.helpDeskLink ● String scalar​

Field to store the help desk link of the brand customer.

BrandSupportConfigurationPayload.loginLink ● URLString scalar​

Field to store the login URL.

BrandSupportConfigurationPayload.privacyPolicyLink ● URLString scalar​

Field to store the privacy policy URL.

BrandSupportConfigurationPayload.senderEmail ● EmailDomains object​

Field to store email domains for Transactional and Marketing emails.

BrandSupportConfigurationPayload.supportEmail ● EmailAddress scalar​

Field to store the support email of the brand customer.

BrandSupportConfigurationPayload.supportHours ● String scalar​

Field to store the support hours of the brand customer.

BrandSupportConfigurationPayload.supportPhone ● PhoneNumberStrict scalar​

Field to store the support phone of the brand customer.

BrandSupportConfigurationPayload.tier1SupportEnabled ● Boolean scalar​

If true, First Dollar handles tier 1 support. Otherwise, the brand handles it themselves. This level of support receives inbound calls/email to the supportPhone and supportEmail when users request support within the app.

Member of​

BrandDetails object